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How Hotels Cater to Millennials and Gen Z

submitted on 15 June 2023 by findaccommodation.org

Out With the Old, In With the Quinoa

As the adage goes, "out with the old, in with the new." However, when it comes to hotels catering to millennials and Gen Z, the saying should really be "out with the old, in with the quinoa." Apparently, no one cares about antique armoires and vintage wallpaper anymore. The hotel industry is desperately trying to win over the hearts (and wallets) of younger generations by offering avocado toast, in-room yoga mats, and enough smartphone chargers to power a small army.

Hotel Lobbies: The New Social Frontier

Gone are the days of silently waiting in a sterile lobby for your room key. Hotels have decided to transform these waiting areas into bustling social hubs, complete with coffee bars, coworking spaces, and live DJ sets. It's as if someone took a trendy coffee shop, an open-concept office, and a nightclub, threw them into a blender, and poured the resulting concoction into the hotel lobby. And thus, the social lobby was born, primarily to cater to the younger generation's need for constant stimulation and interaction.

Experiences Over Amenities

Young travelers today are all about experiences and memories. They would prefer to spend their time exploring the world, taking selfies in front of landmarks, and sharing their adventures on social media. As a result, hotels are shifting their focus from providing luxurious amenities to crafting unique experiences that will surely make it to the 'gram. Think cooking classes in the hotel kitchen, rooftop yoga sessions, and hotel-sponsored pub crawls.

Hostels, But Make It Fashion

When you say the word "hostel," it usually conjures images of dirty beds, cramped quarters, and questionable characters. But hotels have decided to take the budget-friendly nature of hostels and combine it with the style and comfort of traditional hotels to create a new breed of accommodations: the "poshtel." These upscale hostels cater to millennials and Gen Z travelers who want to save money without sacrificing style. In these poshtels, you'll find bunk beds, communal spaces, and shared kitchens – but with a touch of class and sophistication. It's like if a chic boutique hotel and a budget-friendly hostel had a love child.

Technology Takeover

Smartphones, tablets, and laptops have become essential travel companions for young travelers. As such, hotels are doing everything they can to keep up with the times and cater to the tech-savvy masses. This means providing free high-speed Wi-Fi, ample charging stations, and keyless entry systems. Some hotels have even gone as far as installing voice-activated assistants in every room, so guests can ask Alexa to dim the lights or order room service without having to move a muscle. Frankly, I'm just waiting for the day when hotels introduce robot butlers and virtual reality vacation packages.

Eco-Friendly Accommodations

Millennials and Gen Z care about the environment, and they want their hotels to care too. Hotels are responding to this demand by adopting sustainable practices and eco-friendly initiatives. This includes installing solar panels, using energy-efficient lighting, and providing refillable toiletry dispensers in place of those tiny plastic bottles that we all know and (not so) secretly hoard. Some hotels have even introduced "green" guest programs, where guests can earn rewards for opting out of daily housekeeping services, further reducing water and energy consumption.

Wellness Warriors

Health and wellness are a top priority for younger generations, so it should come as no surprise that hotels are jumping on the wellness bandwagon. Fitness centers are no longer a luxury but a necessity, and they're being upgraded with state-of-the-art equipment and on-demand workout classes. Hotels are also incorporating wellness elements into their rooms, such as air purifiers, aromatherapy diffusers, and even circadian lighting systems that mimic natural sunlight. And let's not forget the in-room yoga mats and the ever-present quinoa salads on the room service menu. Because nothing says "I'm living my best life" quite like doing a downward dog in your hotel room while munching on a bowl of ancient grains.

Conclusion

Hotels are doing their best to cater to the unique preferences of millennials and Gen Z, from trendy social lobbies to eco-friendly initiatives. And while some of these hotel trends may seem a bit over-the-top (looking at you, voice-activated assistants), there's no denying that the hotel industry is evolving to accommodate the needs and desires of a new generation of travelers. So, go forth and enjoy your avocado toast, your in-room yoga sessions, and your free Wi-Fi – just remember to leave a glowing review on your favorite travel site, because this is the age of social media, after all.

 







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