England - Hotel PMS

With satisfied customers in 52 countries worldwide, Clock PMS pioneers the transformation of hotel systems from data-focused to guest-centered platforms that correspond to the latest customer demands and changes in the travel shopping behaviour. As a result of using Clock PMS, hoteliers successfully close the engagement gap between booking and arrival and benefit from the many opportunities to upsell, build loyalty and increase the share of direct bookings.

The full-service hotel software suite offers the following advanced functionality:

Enterprise class cloud-based hotel PMS

Property management System that automates and synchronises data and operations across all departments. Reception, housekeeping, F&B and other departments access one consolidated data center without switching between multiple systems. This helps CLock PMS achieve greater automation of processes and add mobility and intuitive approach to every task to be managed in the hotel.

Real-time online distribution

Real-time online distribution with built-in web booking engine and channel manager. Clock PMS is focused on helping hotels acquire more direct bookings. For the hotel's website the system provides a fully customizable web reservation system with HD images and rich descriptions, special offers, purchase encouraging labels and short and clear booking process. For the OTAs, the integrated channel manager automatically synchronises rates and updates on 500+ channels with every change in the consolidated inventory.

2-way guest engagement

Two-way guest engagement with hotel self-service app and automated guest mailer. The guest mailer is a tool to keep guests engaged from the moment they book with scheduled emails containing relevant information and upsell offers. The mobile self-service app in Clock PMS lets guests check-in online, request booking changes, select their room, pay due deposits, check out, leave feedback and more. The virtual concierge helps customers explore more offers or find things to do on- and off the property.

Self-service and check-in kiosk

Self-service and check-in kiosk where guests can fill and digitally sign a registration card, encode a room key, check and book available upgrade or extra service offers, pay securely and check out. The device gives guests the choice to skip the line at Reception, and the hotel staff can reduce the volume of routine operations and focus on more productive guest interactions.

Advanced payment processing integration

Advanced payment processing integration that facilitates the handling of payments and deposits for direct or third-party online bookings or extra services sold through the hotel app. Since the integration applies the highest level of data protection, like tokenization, it lets hotels qualify for the lowest scope of PCI DSS requirements.

Advanced rate management

Advanced rate management with derived and occupancy adaptable rates, sales restriction, seasonal offers and special dates. The module automates the price updates in the hotel PMS and on all online sales channels like the own website and OTAs.

Central reservation and management system.

For hotel chains and property groups, Clock PMS provides easy access to cross-property availability and rates so that the reservation office can quickly find and compare available offers without switching accounts. The consolidated reporting helps manager analyse the results and find revenue opportunities for the whole group or for individual properties in particular.

MICE

Hotel Bar & Restaurant POS

A deeper dive into clock-software.com

Common questions asked about www.clock-software.com

1. What services does Clock Software provide?

Clock Software provides a range of services including platform solutions, operations management, guest journey optimization, payment solutions, event management, restaurant point of sale (POS) systems, and integrations. Their platform offers comprehensive solutions for the hospitality industry, helping businesses streamline their operations and enhance the guest experience.

2. How can Clock Software's platform benefit my business?

Clock Software's platform offers numerous benefits for businesses in the hospitality industry. It provides efficient operations management, allowing you to streamline processes, automate tasks, and improve overall efficiency. The platform also focuses on optimizing the guest journey, ensuring a seamless and personalized experience for your customers. With integrated payment solutions and event management features, Clock Software helps businesses enhance revenue streams and deliver exceptional service.

3. Can Clock Software's platform integrate with other systems?

Yes, Clock Software's platform offers integrations with various systems to ensure seamless operations and data synchronization. It can integrate with property management systems (PMS), channel managers, online travel agencies (OTA), and other hospitality software. This allows for centralized data management, real-time updates, and improved communication between different systems, enhancing overall efficiency and accuracy.

4. How does Clock Software's restaurant POS system benefit food establishments?

Clock Software's restaurant point of sale (POS) system is designed specifically for food establishments, offering features that streamline order management, table reservations, inventory control, and billing. The POS system helps improve order accuracy, reduce wait times, and enhance customer satisfaction. It also provides detailed analytics and reporting, allowing businesses to make data-driven decisions and optimize their operations for better profitability.

5. What support and training options are available for Clock Software's services?

Clock Software offers comprehensive support and training options for their services. They provide dedicated customer support, ensuring prompt assistance and resolution of any issues or queries. Additionally, they offer training programs and resources to help businesses effectively utilize their platform and maximize its benefits. Whether it's onboarding new staff or addressing specific needs, Clock Software is committed to providing ongoing support and training to ensure a successful implementation and usage of their services.

Some reasons to choose clock-software.com

Platform:

The company offers a comprehensive platform that allows businesses to manage their operations efficiently. This platform includes features such as inventory management, employee scheduling, and customer relationship management. With this platform, businesses can streamline their processes and improve productivity.

Operations:

The company provides tools and solutions to optimize operations for businesses. For example, they offer automated workflows that help businesses streamline their processes and reduce manual tasks. This allows businesses to save time and resources, ultimately improving their overall efficiency.

Guest journey:

The company focuses on enhancing the guest journey for businesses. They offer features such as online reservations, mobile check-ins, and personalized guest experiences. By providing a seamless and personalized experience for guests, businesses can improve customer satisfaction and loyalty.

Payments:

The company offers a secure and convenient payment solution for businesses. They provide various payment options, including mobile payments and online payment gateways. With their payment solution, businesses can offer a seamless and hassle-free payment experience to their customers.

Event management:

The company offers event management tools that help businesses plan and organize events. These tools include features such as event registration, ticketing, and attendee management. By utilizing these tools, businesses can efficiently manage their events and ensure a successful outcome.

Restaurant POS:

The company provides a robust point-of-sale (POS) system specifically designed for restaurants. This POS system offers features such as table management, menu customization, and order tracking. With this system, restaurants can streamline their operations, improve order accuracy, and enhance the overall dining experience for their customers.

Integrations:

The company offers seamless integrations with other software and platforms. For example, they integrate with popular accounting software, CRM systems, and online booking platforms. This allows businesses to easily sync their data and streamline their processes by eliminating manual data entry and improving overall efficiency.